Privacy Policy

1. Who we are

Nvisage.ai ("we", "us", "our") builds AI agents for lead capture and conversion. This policy explains how we handle personal data when you visit nvisage.ai or engage our services. We are the data controller for personal data collected through this website.

2. What data we collect

• Contact details you submit via forms or email — such as name, email address, phone number and business information.
• Booking data when you schedule a demo — date, time and any notes you provide.
• Website usage data — pages viewed, referrer, device type, approximate location and cookie identifiers.
• Content you provide to our scan or draft tools — URLs, uploaded files and questionnaire answers.

3. How we use your data

• To respond to enquiries and deliver services you request.
• To operate, secure and improve the website.
• To send service updates and, where lawful, marketing you can opt out of at any time.
• To comply with our legal obligations.

Our legal bases are consent, performance of a contract, and our legitimate interests in running and improving the business.

4. Cookies

We use strictly necessary cookies to make the site work, and optional analytics/marketing cookies only if you accept them via our cookie banner. You can change your choice at any time by clearing your browser storage for this site — the banner will reappear on your next visit.

5. Third-party services

We rely on trusted providers to run the site and our operations, including hosting, analytics, CRM, calendar booking and chat widgets (for example LeadConnector/GoHighLevel and our hosting provider). These processors handle data on our behalf under contract, and may process it outside the UK/EEA under appropriate safeguards.

6. Data retention

We keep personal data only as long as necessary for the purposes above, to meet legal obligations, or to resolve disputes. Enquiry and customer records are typically retained for up to 7 years; website analytics for up to 26 months; scan inputs are ephemeral and not retained after your session.

7. Your rights (UK GDPR)

You have the right to access, rectify, erase, restrict or object to processing of your personal data, to data portability, and to withdraw consent at any time. You can also complain to the UK Information Commissioner's Office (ico.org.uk). To exercise your rights, contact us using the details below.

8. Security

We use appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No online service is 100% secure, so we can't guarantee absolute security.

9. Contact us

Questions or requests: hello@nvisage.ai.